Crosslink Capital, Inc. (“Crosslink”) was recently informed that someone or an organization has been impersonating it and one or more of its employees on the mobile application WhatsApp.
Crosslink does not market its services and Crosslink and its employees do not provide investment advice through WhatsApp or any similar social media messaging application, and anyone who does so purporting to act in Crosslink’s name or the name of any of its employees is not in any way connected to Crosslink or Crosslink Capital Management, LLC. Crosslink employees provide investment advice only through Crosslink. Crosslink provides investment advice only to investment funds or clients, in each case, with whom it has entered into a written contract. Crosslink does not provide investment or other advice to non-clients.
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October 19, 2021
I started Clyde because I knew the warranty experience was fundamentally broken for customers and retailers. In 2017, before starting Clyde, I was given the challenge of launching the go-to-market for a new consumer product. We had decided that a warranty program was critical to our strategy — I set off to make that happen. No matter how many calls I made or emails I sent to administrators and underwriters — there was no interest in (or even response to) working with a business of our scale. Then, on my way to a music festival with friends, I bought a tent and was sold on the extended warranty. I immediately lost the receipt, the only thing I had proving I bought the warranty, which I was instructed to keep and to “register” three days later. My experience launching a warranty program, to being a consumer using a warranty, was set up to fail from the start.
As an individual, I was having the same negative experiences that countless US consumers have endured. Overpriced protection plans, unnecessary registration processes, no transparency on terms and conditions, and lengthy and confusing claims experiences. I had already personally experienced the challenge of launching a program as a retailer, but the consumer experience was really what needed to be completely overhauled. That came first.
Today, I am ecstatic to announce that we’ve raised $41M in new funding, including $25M in Series B funding and $16M in working capital. Stepping back and reflecting on how far we’ve come since the start, I’m humbled by our team’s progress. Read rest here.